Refund & Cancellation Policy

The free one-day trial cannot create a charge. A failed, abandoned or unverified bank attempt does not create paid access. Report a duplicate payment, a verified debit without access, non-delivery or a cancellation request through Contact using the account email, programme and payment reference. Never send a full card number, CVV, PIN, OTP or banking password.

Whether a cancellation is refundable depends on the published programme terms, whether paid digital access has begun, the evidence and mandatory consumer law. This summary does not remove any statutory right or replace the detailed sections below.

The 1-Day Free Trial costs ₹0, requires no card and ends automatically after 1 day. There is no charge to cancel and no refund applies to a free service.

The five flagship programmes publish one complete programme fee in Indian rupees together with the total programme duration in weeks. New purchases are one-time programme payments, not monthly Lifestyle subscriptions. The exact INR amount and duration are shown before you continue to the ICICI Bank page. Existing historical 30-day purchases retain their original agreed amount, expiry and access terms. Payment is accepted only after signed server-side bank status verification; failed, abandoned or unverified attempts do not create paid programme access.

Before paying, review the programme page and checkout for the complete fee, total duration, delivery/support description and any applicable tax information. A non-INR card issuer may convert the INR charge and may add its own international transaction fee. Finance or EMI, where offered by a lender, does not change the programme fee or create a Lifestyle monthly subscription.

The Astrology & Kundli request form does not take payment or create a confirmed booking. The listed INR fee is a reference for the selected service. Availability, scope, delivery time, payable amount, taxes if applicable and the cancellation/refund terms must be confirmed in writing before any payment is requested.

The written order or invoice terms for a paid offer apply subject to mandatory consumer law. Send any cancellation, duplicate-payment or non-delivery request through Contact with the account email, programme or service, and payment reference—never a full card number, PIN or OTP.

We aim to acknowledge a complete request within 3 business days and communicate a decision or a request for missing evidence within 10 business days. If approved, we aim to initiate the refund to the verified original payment route within a further 10 business days. Bank or payment-provider settlement time may apply after initiation. If an offer states a faster legally binding period, that period controls. Statutory rights that cannot be waived remain unaffected.

Access may be suspended for chargeback fraud, credential sharing, unlawful use, safety breaches or access-control circumvention. Suspension does not automatically decide a refund; the written offer, evidence and applicable law will be reviewed.